Is your Samsung dishwasher’s Normal light blinking, and the drain seems to be running even when the door is open? This common issue often points to a potential water leak,...
Dealing with a GE dishwasher that suddenly has no power can be frustrating and inconvenient. Whether it's the new model or the old GE model, losing power can disrupt your...
If your Samsung refrigerator temperature display is blinking, it’s trying to tell you something important. Understanding why this happens and how to fix it can save you from food spoilage...
Is your Kenmore dishwasher not draining properly? This common issue can be frustrating, but don't worry – there are several potential causes and solutions. In this article, we'll explore why...
Experiencing a power outage can be stressful, especially when it disrupts the functionality of your appliances. Samsung refrigerators are sophisticated devices that may require a reset after such an event...
Is your Maytag washer stuck on sensing mode? You're not alone. This common issue can be frustrating, especially when you need clean clothes fast. Fortunately, there are several potential causes...
Is your Whirlpool washing machine door locked light flashing and nothing else is working? This common issue can be frustrating, especially when you have a load of laundry waiting to...
If your Maytag washer won't unlock, you’re not alone. Many users experience this frustrating issue, but the good news is that it can often be resolved with a few simple...
Is your Samsung dryer turning off after just a few minutes? This common issue can be incredibly frustrating, especially when you have a full load of wet laundry. Understanding why...
Is your dryer constantly tripping the circuit breaker, disrupting your laundry routine and causing frustration? This common issue can be caused by several factors, from faulty components within the dryer...
Dealing with a locked door on your Whirlpool washer can be a frustrating experience, especially when you have laundry piling up. But don't worry—our experts at Excellence Appliance Repair are...
You’re about to put in that big juicy roast, and you realize your oven smells like gas when preheating. What do you do? Is it an emergency? In most cases,...
Washing machine smells can happen for a variety of reasons, but they all have one thing in common. You need to get rid of the offensive odors quickly to protect...
Have you ever noticed a leak from an appliance and ignored it? These “minor” leaks can lead to BIG issues. Appliances have become an integral part of our daily lives,...
As Austin braces for an unexpected bout of cold weather, it's crucial to ensure your home appliances are prepared for the drop in temperature. Our team emphasizes the importance of preventive...
As experts in appliance repair, we at Excellence Appliance Repair understand the importance of maintaining your home appliances, including the often-overlooked ice maker. Regular ice maker cleaning is crucial to...
When the Freezer Works But the Fridge Doesn't: Unraveling a Common Refrigerator Conundrum
The situation baffles many: your freezer is a cold sanctuary, but the fridge compartment is unexpectedly warm....
Nijat did an awesome job of fixing my dishwasher. He did a very thorough job diagnosing my repair and had the part in one business day. Very polite and clean! Thanks so much!
I really enjoyed the services of Excellence Appliance Repair! They came quickly and diagnosed the issue and had the parts need in two days. I would especially like to thank Arty for his great customer service and prompt service in regards to taking of me! If you need appliance fixed, do not hesitate to reach out to this company!
Aramuis
Great experience! I woke up to dead fridge and a mess (water everywhere) and while I’ve had several problems it, this was a new problem. I went looking for a repair company at 6am and found Excellence Appliance Repair where I could request an appointment for same day. Communication was excellent - text messages to confirm time and process, then another message with the photo and name of the person coming out between 9 & 11am. Vasyl was here at 9:30am. He put on shoe covers and gloves to protect my home and appliance. He quickly diagnosed problem and educated me about it. While I decided (and Vasyl agreed) it was not worth repairing the fridge due to all the previous problems it had, he was very helpful in pointing me to a more reliable brand. I am very grateful for his help and I was very comfortable having him here in my home. I will be contacting this company for any other appliance repair needs I will have in the future.
After reading all the great reviews after water appeared from underneath our washing machine, I contacted Excellence Appliance Repair early on Sunday morning. Oleg came out quickly, diagnosed the problem, ordered the part and completed the repair today. He was great! He showed us exactly what part had been leaking, showed us that it was replaced then started the washer and explained how it worked. He made sure that we were oleased with the work. Oleg was nice to have in our home. We adopted a young Rat Terrier a year ago. He is usually terrified of strangers because he was abused before we rescued him. He was calm around Oleg! Amazing! I highly recommend Excellence. I was able to quickly and easily schedule my appointment online at a time convenient to us. I like their payment process, too. I especially recommend Oleg. It was apparent that he cared that we were pleased with the quality of his work. We truly were! Although this was our 1st experience with Excellence Appliance Repair, it won't be our last.
I was very impressed how very quickly my washing machine got fixed and the low cost of what Viacheslav had Us pay for the work he had done. I am very pleased and would always have your company come to Our house to fix anything for Us...I am so glad I called your place if business....Thank You So Much...
Najat was the perfect professional. Straight to the point and got in and completed the job with no problem. I actually saved his contact info for future appliance work. Great customer service........thank you!!!!
Excellent experience. My technician came the next day, was on time, and did the repair quickly at what I felt was a reasonable cost. I would definitely use them again.
You know that feeling you get when a major appliance breaks down (dishwasher) and you have to call a repair place. That was me just yesterday! I have to say this company EXCELLENCE APPLIANCE REPAIR , located a few miles from Austin, was the very definition of their name. A guy named Alex came out today. He obviously really likes his job. He is young and smart! And he knows what he’s doing and he’s great at doing his job. He is a very kind and gifted young man, I was so pleased with his work ethic. I read a few of the comments left by previous clients . All of them were as pleased as I am. They are my go to people now. Oh I forgot to comment on their very reasonable pricing.
Excellence Appliance Repair is true to its name. Dmytro was our service person. He was prompt for his arrival time. His repair was also done in a timely manner. He explained total cost up front, parts and labor with No hidden fees . It saved us from having to purchase a new appliance. We will definitely call on this company again when needed.
I recently had an issue with my dishwasher and called Dmytro for help. He was incredibly professional, arriving promptly and equipped with all the necessary tools. Dmytro quickly diagnosed the problem and explained it to me in a way that was easy to understand. He worked efficiently and effectively, and my dishwasher was up and running in no time. His expertise and attention to detail were impressive. I highly recommend Dmytro for any appliance repairs – he is reliable, skilled, and provides excellent customer service.
MYy washer stopped on Saturday night around 10pm, I left a message on yelp for help(lol). Excellence Appliance Repair messaged me back. Said they cld schedule me today (less than 24 hrs)
They called me this morning and said someone could be here 11-1.... PERFECT I said. I received a call less than an hr later, from the Technician Serhii stating he was in my area and shows up at my door in the next two minutes! My mom is 93, being without a washer is NOT an option. Serhii worked, got ALL sweaty, dirty and wet (my washer is outside the house) did his best to fix it... to no avail. It was dead. Serhii was honest with me, and THAT made me emotional. Being a single woman I expected to be hung out to dry. He explained everything to me, explained why it was not working, and gave me visuals using his tools on the washer.
I'm calling Excellence Appliance Repair next time I need repairs, AND I'm requesting Serhii.
Thank you EAR!
Fixed my refrigerator and did a great job. Very knowledgable technician, on time and very professional. Thank you to Nijat for such a great experience. Will definitely recommended to everyone who needs an appliance service.
Great job from the technician, Vasyl! He fixed my dryer problems quickly, had everything he needed already and did a great job diagnosing and explaining the situation. Just know that the company policy is that they do charge by appliance. Wish they wouldn’t charge $80 per appliance diagnostic. I feel like it should be one service call applied to cost of any fixes necessary. I had a dryer charge (which I anticipated) AND a dishwasher that was separate and not applied to dryer fixes even tho nothing could be done about the dishwasher.
My dryer stopped working and I was able to get a same day appointment. Viacheslav arrived on time and found the issue and fixed it right away. I will definitely use Excellence Appliance Repair again if anything breaks!
The technician was on time, diagnosed and replaced the broken part in about half an hour! He picked up his area after finishing and had me double check the oven to make sure it came on. He was very polite and personable!