Google Rating
5.0
Based on 168 reviews
Excellence Appliance Repair
5.0
We highly recommend Excellence Appliance Repair. They responded quickly to our email request and scheduled our appointment promptly. Alex, the young man who came, is outstanding - he’s professional but also funny and relaxed, and he’s a great problem solver. We are delighted to have our broken ice maker up and running again!
Serhii M. from Excellence Appliance Repair was quick, knowledgeable, and effective. He helped my repair my dryer, which actually turned out to be an electrical problem, on the same day and even made a trip to get the required parts. I hope I don’t need Serhii to come back anytime soon, but if I need help, I’ll be reaching out again.
Great customer service!!! Helped get us an appointment late at night for the next day. Showed up during the scheduled time. Was efficient and fixed our problem.
Wonder ful and timely work
First let me say, buyer beware on Sears appliances and their warranty program. I have a refrigerator, washer and dryer from sears. I had a tech out twice for my refrigerator and it still leaks. My dryer broke the 1st week of April. It took 10 days to get an appointment. At that point parts had to be ordered and service rescheduled. I had to pay $468 to get Sears to come out again and order the part.
Another 15 days. SEARS Tech came and broke the part. LefT, Picked up another part. Broke it.! Returned, broke the part again.
Now He just left and did not say anything. Next day I call sears. They schedule another tech to come out a week later . He says he needs to reorder my part and I will need to reschedule service when the part arrives. Also told me i would need to pay another $161. I refused to pay. One week later original tech whom I have asked Sears to never send to my house
Again shows up with no part. Says he needs to order my part again.
The part shows up at my house 4 hours later In the mail. At this point it is 7 pm. Thurs with 5 weeks of no dryer. I call Excellence Appliance and leave a message as it is after hours. I kid you not, within 7 mins I have a text telling me they can be there at 9 am to fix my dryer. At 8:45 I get a text and a picture of my tech telling me he is on the way. He shows up at
9 am and he fixes the problem. This company is amazing. They will be coming next week to fix my refrigerator. I can not say enough good things about this company and my tech Oleg. Professional, polite. And COMPETENT. To have someone contact me within minutes of calling and to get a next day appointment Is amazing in this day and age of
non -existent customer service. Kudos to Excellence Appliance. They live up to their name.
We had a problem with the dishwasher lock in a rental property. Oleg visited to identify the problem, ordered the part and now all fix. All smooth.
Fast and efficient! Excellent service!
I chose them because they had so many great reviews, which were warranted. They were great to work with. Microwave wasn't working and Vasyl had it up & running in an hour. Would definitely use them again.
Dmytro was great to work with! Made the appointments on time, and was always communicating status of my repair job. Definitely recommend.
Professional and gets the job done, appreciate it
Very nice & quick!
Great job!
Quickly came out to give estimate, order parts and installed in 2 days. Also cleaned up after working. Thanks!
Great experience - they were able to see us quickly and were on time. They worked quickly and efficiently, and in clear terms explained the issues we were having. Highly recommend, and we will be using again.
DMYTRO did an excellent job repairing my ice maker in my Whirlpool refrigerator. He was very polite, professional and knowledgeable. Great service. I would highly recommend.
Serhii and his team responded quickly, came out asap, and did a great job on multiple appliances. TV mounting, washer/dryer repair, and difficult microwave Installation. I will definitely call them again if I need anything!
They did a fine job helping me with my oven and giving me the advice I needed to make the best decision.
We had a fantastic experience with Excellence Appliance Repair fixing our 10 yo LG dryer. The technician showed up on time, figured out the problem fast, and had our dryer running smoothly again in less than an hour. Their professionalism and skill were top-notch, and we'd absolutely recommend them for any appliance repairs.
Recently had our refrigerator repaired by Excellence Appliance Repair. Out technician Ivan Potehin was very friendly, knowledgeable, and thorough and described what he was doing and the needed repairs. He also gave us the exact repair cost before proceeding. Would definitely recommend their service.
These guys are legit—family had been without a dryer during a humid spring for over two weeks waiting for our normal repair folks—called these guys out of desperation and they had my dryer fixed by next day. Dmytro arrived on time, was super professional and got the job done expeditiously. Thank you!!!!!!
Vasyl and his apprentice were very professional and a joy to be around. They were very thoughtful, respectful, and thorough with their work. I would highly encourage anyone needing an appliance serviced to use Excellence Appliance Repair.
Our business commercial fridge stopped working correctly. We reached out to the company we purchased it from (out of warranty) and after 3 weeks they still never showed to work on it or even called. I happened to find Excellence Appliance online and called them. They had a tech out in less than 24 hours and fixed it correctly the first time. This is also a Ukrainian owned and operated business so that's a plus in the bigger picture. Vasyl (the tech) was super knowledgeable and very friendly. Pricing was also very fair. I HIGHLY recommend this business. Thank you Excellence Appliance.
Very quick and good service!
Great service! Quick, responsive, and kind. We were able to get the washer fixed the same day it was looked at.
Dmitry was excellent. Very polite and professional. Would recommend him to any customer! Excellent service!!
I just had a wonderful experience with Excellence Appliance Repair. My fridge died on a Sunday, and they were at my house on Tuesday morning to assess the problem. Oleg, the technician, was knowledgeable and honest - a repair would have cost the same as a new appliance, so new fridge it is! I will definitely call them again.
Great job. Efficient. Kind
Incredibly satisfied with Excellence Appliance Repair. Serhii was efficient, knowledgeable, and most importantly diagnosed what the issue was (or rather lack thereof) with our dishwasher. We’ve gone through two other appliance repair companies to help and Serhii was the only one to truly help us and not overcharge. I’m also hugely appreciative of the same day service.
Fast service, they fixed my LG front load washer in less than an hour. Great communication, very polite!
Great services same day !!!
Friendly service and fast diagnosis of my stove’s cooktop issues. I haven’t decided whether I want to buy a new one or fix mine, but I will use them to fix it if I go that route.