Appliance Repair Technician in Charlotte, NC

Charlotte — Join Our Carolina Team

Excellence Appliance Repair is expanding into Charlotte, North Carolina. As one of the fastest-growing cities in the Southeast, Charlotte offers a strong market for skilled appliance technicians who want to build a career with a company that rewards performance.

Position Summary

You will handle residential appliance repair calls across the greater Charlotte area. From diagnosis through repair, you own the customer experience. Your earnings reflect your ability to solve problems quickly and keep customers happy.

Key Responsibilities

• Diagnose and repair all types of residential household appliances
• Deliver transparent pricing and clear explanations to homeowners
• Maximize first-visit resolution rates
• Manage parts ordering and your daily service schedule
• Collect payment and ensure every customer leaves a positive review
• Build efficient routes across the Charlotte metro area

What We Value

• Technical competence paired with Southern hospitality
• Ownership mentality — treat every job like it's your business
• Consistent quality and professionalism
• Dependability and punctuality

Requirements

• Valid driver's license with a clean driving record
• Must be at least 18 years of age
• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
• Minimum 1 year of appliance repair experience preferred
• EPA Section 608 Certification
• Must provide own vehicle and tools

Pay & Compensation

• W-2 performance-based, commission compensation
• Average earnings typically range between $20–$45 per hour, based on experience, productivity, and job completion
• Expected workload of 65+ diagnostic and repair jobs per month
• Performance bonuses and commission opportunities

Benefits

• 8 days of paid time off (PTO) per year
• Paid training provided
• No night shifts
• Vehicle reimbursement
• Monthly tool and vehicle allowance
• Flexible schedule
• Professional development assistance

This is a W-2, performance-based role. Earnings are not guaranteed and may vary based on factors including experience, efficiency, job volume, and hours worked. All compensation complies with applicable federal and North Carolina wage and hour laws, including minimum wage requirements.